Terms of Service

Effective Date: 3 August 2026

Welcome to Larkette Studio. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. About Us

Larkette Studio is an online retailer specializing in premium-quality wigs. Throughout these Terms, the words "we," "our," and "us" refer to Larkette Studio.

2. Eligibility

By using our website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use our services.

3. Products

We strive to display our products as accurately as possible.

However:

Colours may vary slightly depending on your screen or device settings.
Wig density, length, texture, and colour may vary slightly due to manufacturing processes.
Product images are for illustration purposes and may not represent every individual unit exactly.

4. Pricing

All prices are displayed in South African Rand (ZAR) unless otherwise stated.

We reserve the right to:

Change prices at any time without prior notice.
Correct pricing errors.
Cancel orders placed at an incorrect price due to technical or human error.

If payment has already been made for an incorrectly priced item, we will contact you to arrange either:

a full refund, or
payment of the correct price before processing the order.

5. Orders

Once you place an order, you will receive an order confirmation email.

Receiving an order confirmation does not mean your order has been accepted.

We reserve the right to:

refuse or cancel any order;
limit quantities purchased;
refuse orders suspected of fraud or unauthorized transactions.

If your order is cancelled after payment has been received, you will receive a full refund.

6. Payment

We accept secure payment methods available during checkout.

Your order will only be processed once payment has been successfully received and verified.

7. Shipping

Shipping times provided on our website are estimates only.

We are not responsible for delays caused by:

courier companies;
weather conditions;
customs;
strikes;
public holidays;
incorrect delivery information supplied by the customer.

Customers are responsible for ensuring their shipping information is accurate.

Additional shipping charges resulting from incorrect addresses may apply.

8. Returns and Refunds

Our Returns & Refund Policy forms part of these Terms of Service.

By placing an order, you acknowledge that you have read and accepted our Refund Policy.

9. Product Care

Customers are responsible for following the recommended care instructions for their wigs.

Improper care, colouring, bleaching, excessive heat, chemical treatments, or alterations may reduce the lifespan of the wig and void eligibility for returns or exchanges.

10. Intellectual Property

All content on this website, including but not limited to:

photographs,
logos,
graphics,
product names,
descriptions,
branding,
website design,

is the property of Larkette Studio and may not be copied, reproduced, distributed, or used without our prior written permission.

11. User Conduct

You agree not to:

use the website for unlawful purposes;
interfere with website security;
attempt to gain unauthorized access to our systems;
upload malicious software;
misuse our content or intellectual property.

12. Limitation of Liability

To the fullest extent permitted by law, Larkette Studio shall not be liable for any indirect, incidental, consequential, or special damages arising from:

use of our website;
purchase of our products;
delays in delivery;
inability to use our products.

Our total liability shall never exceed the amount paid for the product purchased.

13. Warranty Disclaimer

Except where required by applicable law, our products are provided "as is" without additional warranties beyond those required under the Consumer Protection Act, 2008 (South Africa).

Nothing in these Terms limits any rights you may have under South African consumer protection legislation.

14. Privacy

Your use of our website is also governed by our Privacy Policy.

We collect, store, and process personal information in accordance with the Protection of Personal Information Act (POPIA).

15. Promotions

From time to time we may offer:

promotional discounts;
coupon codes;
sales;
special offers.

Unless otherwise stated:

promotions cannot be combined;
promotions cannot be exchanged for cash;
promotions may be withdrawn at any time.

16. Gift Cards

If gift cards are offered:

they are non-refundable;
cannot be exchanged for cash;
expire only where permitted by law or as stated on the gift card.

17. Website Availability

While we aim to keep our website available at all times, we cannot guarantee uninterrupted access.

We may suspend or update the website without notice for maintenance, upgrades, or unforeseen technical issues.

18. Changes to These Terms

We reserve the right to modify these Terms at any time.

Any updates become effective immediately upon publication on our website.

Continued use of the website after changes have been posted constitutes acceptance of the revised Terms.

19. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.

Any disputes arising from these Terms shall be subject to the jurisdiction of the South African courts.

20. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Larkette Studio

Email: hello@larkettestudio.co.za

Website: www.larkettestudio.co.za

Consumer Protection Notice

Nothing in these Terms is intended to limit or exclude any rights that consumers have under the Consumer Protection Act, 2008 (CPA) or the Protection of Personal Information Act (POPIA). Where these Terms conflict with applicable South African law, the applicable law will prevail.

This version is suitable for a professional Shopify store operating in South Africa and is written to align with South African consumer protection principles.

Terms of service